Refund Policy

At Color Our Story, all sales are final. We do not offer refunds under any circumstances, unless your package arrives damaged.

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• If your order arrives damaged, you must provide photographic or video proof of the damage. Please send the evidence to our business email at Colorourstory3@gmail.com within 48 hours of delivery.

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• Once we receive and review your proof, we will determine whether you are eligible for a replacement or refund. Failure to provide sufficient evidence may result in denial of the claim.

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• By completing a purchase on our website, you acknowledge and agree to this refund policy.